Wilhelminakade 88  ·  3072 AP Rotterdam  ·  The Netherlands[email protected]  ·  +31 10 555 0148  ·  Mon–Fri 09:00–18:00 CET
How we work

Predictable process.
Written timelines.

Every order runs the same pipeline. You always know what happens next and who is responsible.

STEP 01 · 1–2 DAYS

RFQ & NDA

Specs, volumes, target price. We confirm scope and fee in writing.

STEP 02 · 7–10 DAYS

Sourcing & samples

3–5 offers with landed cost. Samples to your office.

STEP 03 · PRODUCTION

QC before payment

Inline + final AQL. Balance only after PASS report.

STEP 04 · DELIVERY

Freight & DDP

Customs, VAT deferment, delivery & claim support.

FAQ

Who pays the factory?

You do — directly, or via escrow. We never mark up goods silently.


What Incoterms?

We recommend FOB + our freight, or EXW + full DDP. DDP available for NL/DE/BE/PL.


What if goods are defective?

Pre-shipment QC prevents 95% of cases. The rest: evidence pack, rework / discount / replacement per contract.

Documents you receive

StageDocuments
SourcingOffers, audit summary, landed-cost sheet
ProductionContract, PI, inspection reports, test certs
ShipmentCI, packing list, B/L or CMR, COO
ImportCustoms declaration, VAT records, POD

All files are stored in your client folder for 7 years and available on request within 24h.